Terms Of Use

Terms of service:

Welcome to the WineDoor website and application. Please note that your use of the WineDoor website and the app is subject to the following terms ("Terms of Service"). If you do not agree with any of these Terms of Service, do not access or otherwise use this WineDoor website and app or any information or materials contained in the website and app.

Your use of the WineDoor website and app shall be deemed to be your agreement to abide by each of the terms set forth below.

The Terms of Service may be updated by WineDoor from time to time with or without notice to you. Your continued use of the WineDoor website and app indicates acceptance of any modifications to the Terms of Service.

User obligations:

You agree not to do any of the following while using the WineDoor website and app:

  • Intentionally or unintentionally violate any applicable law or regulation.
  • Access, tamper with, or use non-public areas of the WineDoor website and app or WineDoor's computer systems. Unauthorized individuals attempting to access or tamper with these areas may be subject to prosecution.
  • Access the WineDoor website and app with any manual or automated process for any purpose other than to purchase WineDoor products and services as expressly allowed by these Terms and Conditions.
  • Use any automated system or software to extract data from the WineDoor website and app (“data scraping”), regardless of whether such use is for commercial or non-commercial purposes.
  • Frame or link to the WineDoor website and app except as permitted in writing by WineDoor.

The sale of alcoholic beverages:

WineDoor does not sell alcohol to persons under the legal age of drinking. By using this website and app, you swear and affirm that you are over the age of 18. WineDoor makes every effort to ensure that alcoholic beverages are not delivered to anyone who is under the legal age of drinking. By using this app, you are acknowledging that the person receiving a shipment of alcoholic beverages from WineDoor is over the legal age of drinking. You also agree that any alcohol purchased from WineDoor is intended for personal consumption and not for resale. If you do not agree with these conditions of use, please do not use this website and app. If you intentionally or unintentionally misrepresent your age to provide alcohol to a person under the legal age of drinking, WineDoor will prosecute you fully to the extent allowable by law.

Title and ownership:

Title to and ownership of all wine passes from WineDoor to the purchaser at the warehouse and state it is purchased in, and WineDoor takes all responsibility for shipping it from the warehouse to his/her home. By utilizing this service from WineDoor, the purchaser is representing that he/she is acting in a fashion compliant with his/her local laws regarding the purchase, transportation, and delivery of wine. The purchaser represents that he/she has obtained any required permission, paid any required fees, is working through properly licensed intermediaries where required, is legally entitled to take possession of wine, and is legally entitled to take quantities ordered and once again authorizes that he/she is of legal age of drinking.

Third-Party content and monitoring:

Any opinions, advice, statements, services, offers, events, or other information or content expressed or made available on this WineDoor website and app by third parties (including information providers and users) are those of the respective author(s) or distributor(s) and not of WineDoor. WineDoor neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, information, or statement made on this WineDoor website and app by anyone other than authorized WineDoor employees acting in their official capacities.

Parental control protection:

As required by the parental control laws in the country you are currently in, WineDoor hereby notifies you that parental control protections (such as computer hardware, software, or filtering services) are commercially available that may assist you in limiting access to content that may be harmful to minors.


If a transaction is processed with insufficient/no payment, we have the right to use any payment method we have on record for you, and to charge any credit card, debit card, or any other payment method that we have on file for you one or more times, for full or partial amounts, as reasonably necessary for us to collect the payment due from you, or to contact you to arrange for remittance before your package(s) may be cleared for dispatch.


According to article 23 of the “Law of the Republic of Armenia about trades and services”, alcoholic beverages are considered as food products and cannot be replaced, refunded, or returned to the seller.

Damage in shipment:

If you receive your wine and it has been damaged during shipment, please email us at [email protected] within 3 days of receiving the shipment. Include a description of the damages and include pictures if possible. This information is extremely helpful to us in making sure that our products are packaged and shipped properly. we will arrange for the damaged products to be replaced. WineDoor is not responsible for any loss, damage, dissatisfaction, etc. that occurs to an order after reaching its final destination.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Appeasements, if any, are given at the sole discretion of the WineDoor.


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] or contact us via live chat.

Account deletion:

If you wish to delete your account please contact our customer support service and our specialists will process your request.

Protection of content provided by WineDoor and its licensors.

All text, prices, graphics, logos, icons, images, audio clips and software on the WineDoor website and app("website and app content") are copyrighted materials owned by or licensed to WineDoor. The website and app content may contain trademarks, service marks, and trade names which are owned by WineDoor and its affiliates, and may also contain brand and product names that are trademarks, service marks, or trade names which are owned by certain third parties. Any events described in the website and app content may be subject to other intellectual property rights, the exercise of which rights are expressly reserved by WineDoor, its affiliates, or third parties. "door" is a trademark of WineDoor. unless authorized in writing by an officer of WineDoor, WineDoor's trademarks may not be used in connection with any product or service that is not WineDoor's, in any manner that is likely to confuse customers, or in any manner that disparages or discredits WineDoor. You may not sell, reproduce, distribute, copy, duplicate, resell, modify, display, publicly perform, prepare derivative works based on, frame, mirror, repost, exploit for any commercial purpose, or otherwise use any of the website and app content in any way for any public or commercial purpose without the prior written consent of WineDoor or the rights holder. you may not use the website and app content on any other app or in a networked computer environment for any purpose. If you violate any of these terms, your permission to use the website and app content will automatically terminate, you must immediately destroy any copies you have made of the website and app content, and we may end your authorization to use the WineDoor website and app. nothing contained in the WineDoor website and app shall be construed as conferring any license or right under any copyright, trade secret, patent, trademark or other intellectual property rights ("IP rights") of WineDoor, its affiliates, or any third party, and, except as provided in these terms of service, the exercise of all such ip rights in the services, products, processes or technologies described in the website and app content is expressly reserved to WineDoor, its affiliates, and/or any third party, as applicable.

Copyrights and designated agent for notification of claims of infringement Winedoor respects the intellectual property of others, and we ask our users to do the same. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide WineDoor's designated agent the following information: WineDoor's policy concerning claims of infringement written notice of copyright claims. Claims of infringement should be in writing and should be directed to WineDoor's designated agent as specified below. Please include the following information: A signature of a person authorized to act on behalf of the owner of the copyright interest that is allegedly infringed; a description of the copyrighted work that you claim has been infringed; a description of where the material that you claim is infringing is located on the website and app; your address, telephone number, and email address; a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; a statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.


WineDoor will give you any necessary notices by posting them on the WineDoor website and app. You authorize WineDoor to send notices via electronic mail as well if WineDoor decides, in its sole discretion, to do so. You agree to check the WineDoor website and app for notices, and you will be considered to have received a notice when it is made available to you by posting on the WineDoor website and app.

Disclaimer of warranties:

Although WineDoor endeavors to provide current, accurate, and reliable information on the WineDoor website and app, it does not warrant or make any representations regarding the events or the accuracy, reliability, or use of information on the WineDoor website and app. WineDoor does not warrant that your use of the WineDoor website and app, or the operation or function of the WineDoor website and app, any component thereof, or any products, software, or services offered in connection therewith, will be uninterrupted or error-free; or that defects therewith will be corrected; or that this app or its server is free of viruses or other harmful elements. Your use of the WineDoor website and the app is at your own risk and you assume full responsibility for all costs associated with all necessary servicing or repair of any equipment you use in connection with your use of the website and app. WineDoor and its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the WineDoor website and app. the WineDoor website and app content provided "as is" and "as available" without any express, implied, or statutory warranty of any kind including warranties of merchantability, title, non-infringement of third party rights, or fitness for any particular purpose.

Limitation of liability:

In no event shall WineDoor and/or its suppliers be liable for any indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, or profits, arising out of or in any way connected with the WineDoor website and app, the use or performance of the WineDoor website and app, the delay or inability to use the WineDoor website and app, the provision of or failure to provide services, or for any events, information, software, products, services, and related graphics obtained through the WineDoor website and app, or otherwise arising out of the use of the WineDoor website and app, whether based on contract, tort, negligence, strict liability or otherwise, even if WineDoor or any of its suppliers has been advised of the possibility of damages. If you are dissatisfied with any portion of the WineDoor website and app, or with any of these terms of service, your sole and exclusive remedy is to discontinue using the WineDoor website and app. this sole and exclusive remedy is separate and independent of any other provision that limits WineDoor's liability or your remedies.